Strategies for Expanding Your International Hotel Empire!
Expanding your successful hotel business? Already boasting lots of happy guests singing your praises? It's only natural you'd be thinking about branching out and opening another location, or maybe even starting a chain? Here's a few tips on getting it right.
Do Your Homework
Before you blindly pick a location, like Zurich, do a bit of legwork. And no, I don't mean reading through endless reports that'll turn your eyes into pools of boredom. Actually visit potential locations. Talk to locals. Check travel forums.
Figure out which neighborhoods have foot traffic as buzzing as Times Square on New Year's Eve, and which are quieter than a library in the dead of night. Learning what people actually want from a hotel in that city is crucial. You wouldn't sell ice cubes to Eskimos, right? Right.
Tweak Your Brand
Just because you have the best chocolate croissants this side of the Atlantic, doesn't mean they'll impress Parisians who've been nibbling on pastries since they were knee-high. Learn to adapt your brand for each region. Maybe American guests love big breakfast buffets, while your Tokyo clientele prefer lighter, portable options. The key is to stay true to your brand's vibe while giving international guests a taste of what they crave.
Communicate Globally
If no one knows you exist outside of your hometown, going global is gonna be tough. Update your PR materials to appeal to international audiences. Maybe make use of a special hotel marketing guide to keep you on track. Translate your website into local languages, not just Google Translate - you don't want to end up with some hilarious linguistic blunders.
Embrace social media influencers from new markets who can give your brand a foreign makeover. And for the love of all things travel, invest in decent localization. Calling a Spanish guest "Senorita" when they're a senior business traveler named Jose isn't going to impress anyone.
Build Bridges, Not Just Buildings
Strriking out on your own is one thing, but partnering with local businesses can make all the difference. Team up with local tour guides, restaurants, or cultural hot spots that can offer packages exclusive to your hotel.
"Stay with us and get 20% off the local tango class" sounds much more appealing than "Stay with us... and yeah, that's it." Make friends, form alliances, and suddenly your hotel feels like the ultimate insider's secret.
Keep the Quality Consistent (But Not Boring)
Each location will have its quirks, but no matter where in the world your guests find you, they should still feel that warm, cozy "I'm at [Your Hotel Name Here]!" vibe. Whether it's the friendly staff, comfy beds, or your signature drink at the bar, choose a few core elements that scream "This is us!" to ensure consistency that's anything but boring.
Basically, going global with your hotel business isn't just about staking your claim on maps - it's about understanding cultures, catering to new audiences, and forging meaningful connections. And remember, you're up for the challenge!
Article and permission to publish here provided as Contributed Content. Originally written for our platform and published on December 18, 2024.
References:
[1] "How to Expand Your Hotel Business Abroad," Travel Daily News, 2022. [Online]. Available: https://www.traveldailynews.com/post/how-to-expand-your-hotel-business-abroad (Accessed: 7 December 2024).
[2] "Top 10 High-Growth Markets for the Global Hospitality Industry," Hotel Management, 2021. [Online]. Available: https://www.hotelmanagement.net/business-travel/top-10-high-growth-markets-for-the-global-hospitality-industry (Accessed: 7 December 2024).
[3] "Hotel Brand Localization," HotelsPro, 2023. [Online]. Available: https://www.hotelspro.com/articles/hotel-brand-localization (Accessed: 7 December 2024).
[4] "How to Expand Your Hotel Brand," Travel Weekly, 2020. [Online]. Available: https://www.travelweekly.com/business-news/accommodations/how-to-expand-your-hotel-brand-10031502-1.html (Accessed: 7 December 2024).
[5] "Choice Hotels InternationalSee Full Map," Statista, 2024. [Online]. Available: https://www.statista.com/topics/1089/choice-hotels-international/ (Accessed: 7 December 2024).
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- To successfully expand your hotel business and attract international guests, conduct thorough research on potential locations, understanding the lifestyle, cultural preferences, and financial climate of each region.
- Tailor your brand's offerings to cater to local tastes, ensuring a balance between international recognition and local appeal. This may involve adjusting elements such as food offerings, services, or marketing materials.
- Recognize the importance of effective communication in the global market. Update your PR materials, marketing strategies, and website translations to cater to diverse audiences, while building partnerships with local businesses for exclusive packages and promotions.