Woman files lawsuit against airline "Victory" for not delivering hot food after flight delay, claimed to be a Russian national.
In a recent court ruling, airline Victory was found to be in compliance with passenger service rules following a dispute with a passenger named Ekaterina G.
On December 17, Ekaterina G purchased a ticket for a flight from Moscow to Sochi, scheduled to depart at 07:55. However, the flight was delayed by 5 hours and 43 minutes, taking off at 13:38, due to adverse weather conditions.
During the delay, Ekaterina failed to check into her hotel on time and missed a scheduled meeting. Despite the airline's obligation to provide hot food in case of a delay of four hours or more, Ekaterina did not manage to have a hot meal. Instead, she was only able to obtain a salad before the flight.
In response to the inconvenience caused by the delay, Ekaterina initially sought compensation from airline Victory. However, her compensation claim was denied by both the court and the appeals court. The court ruling mentions that Ekaterina experienced moral distress due to not receiving a hot meal.
The court also ruled in favour of airline Victory, citing adverse weather conditions as the cause of the delay. Despite extensive search results, specific details about Ekaterina's case and her claim against the airline Victory are not publicly available or were not included in the provided sources.
For more detailed information, one might consider checking specialized legal databases, consumer rights forums, or news outlets focusing on airline dispute cases.
- Ekaterina's travel plans for a lifestyle upgrade from Moscow to Sochi were disrupted due to the flight delay, causing her to miss a scheduled meeting and forego a hot meal.
- Despite the inconvenience in her travel lifestyle, Ekaterina's claim for compensation from airline Victory was denied by both the court and the appeals court, and specific details about her case remain confidential.
